Frequently Asked Questions

1. Do you offer international shipping?
Currently, Mowvance ships only within the United States. We do not offer international shipping at this time.

2. What products does Mowvance sell?
We specialize in garden essentials, with a focus on lawn mowers, garden sheds, and related outdoor storage solutions. Every product is carefully selected for its quality, durability, and outdoor performance.

3. How can I place an order?
Simply browse our collection, add the products you need to your cart, and complete your purchase through our secure online checkout.

4. What are the shipping fees?
Shipping is completely free on all orders within the United States.

5. What is the estimated delivery time?

• Handling Time: 1–2 business days
• Transit Time: 4–5 business days
  Most orders are delivered within 5–7 business days from the date of purchase.

6. Can I cancel my order after placing it?
Yes, you can cancel your order for a full refund as long as it hasn’t shipped yet. Please contact us as soon as possible at support@mowvance.shop or via our 24/7 live chat.

7. What if my tracking information hasn’t updated?
If your tracking hasn’t updated within 48 hours after shipment, please reach out to our support team via support@mowvance.shop or live chat. We’ll investigate and assist promptly.

8. How do I return a product?
To start a return, contact us at support@mowvance.shop or use our live chat. We’ll guide you through the process and provide all necessary return instructions.

9. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, notify us within 30 days of delivery. We’ll arrange a replacement or issue a refund—whichever you prefer.

10. Do you charge restocking fees for returns?
No, we never charge restocking fees. All returns are processed fairly, with no hidden costs.

For More Information:

Trade Name: Mowvance
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (229) 795-1460
Business Mail: support@mowvance.shop
Business Address: 620 Mitchell Ave, Turlock, California 95380, United States